“GAIA” CARPET TILES/PLANKS – INSTALLATION & MAINTENANCE GUIDELINES
A) INSTALLATION GUIDELINES
1. The subfloor must be dry, smooth, flat & free from dust or any debris that could affect adhesions of the product on the floor.
2. The Moisture Vapor Emission Rate, Relative Humidity & Alkalinity testing must be performed to give an accurate assessment of the concrete condition and the acceptable limits of test results should be between pH7 & pH9.
3. All cracks, holes and flooring irregularities are required to be repaired to ensure a flat and prevent accelerated wear.
4. Recomeded installation method are shown on every box of carpet tiles/planks. GAIA recommend to follow the method shown with the help of arrow.
5. Recommended usage area is shown in every GAIA carpet tiles shade selector/folder. The selected products are appropriate for their intended area of use.
6. It is the contractors/buyers responsibility to check the products, pattern, colour, quality & batch/lot no. before starting the installation at site.
B) MAINTENANCE GUIDELINES
1. Carpet tiles/planks maintenance must be regularly carried out to extend the life of the products.
2. Moist soil is transferred to the carpets from foot traffic. The use of an effective dirt barrier matting will reduce the rate of soiling. All the external entrances, goods lifts, loading and off-loading stations and adjoining hard areas should have the dirt barrier matting installed for first 10 steps. It is very important that the dirt barrier matting is maintained and serviced on daily basis, once the dirt barrier is full of soil, it ceases to be effective.
3. Chair mats/pads are recommended under the office castor wheel chairs to avoid premature wear/tear to the carpet tiles/planks.
4. Vacuuming is the most effective method of removing soil from carpet tiles/planks and the most economical. While vacuuming your carpets tiles/planks sounds easy enough, there’s actually a little more to it if you want to do it right. Vacuum method should be slow passes instead of several quick passes. We recommend an upright dual motor vacuum cleaner. These machines, with independent motors for suction and brushing, are the most effective.
5. Regular pile lifting with a motorised commercial pile lifter keeps the fibre standing upright and separated. In addition to any problem, this procedure will make vacuuming more effective.
6. Make a plan for removing spots as they happen on regular basis. When it comes to spot removal, speed is definitely a factor.
7. Clean up all spills promptly before a spill becomes a permanent stain. Rinse the area with water after the stain has been removed.
An effective vacuum/shampoo cleaning program is essential to the success of any maintenance plan. GAIA recommend you to follow the below mentioned guidelines for better & durable products life –
| USAGE AREA | VACUUM CLEANING | PILE LIFTING | SHAMPOO CLEANING | |||
| Moderate commercial | EVERY 03 – 04 DAYS | As required | Every 06 months | |||
| Medium commercial | EVERY 02 – 03 DAYS | Every 06 months | Every 06 months | |||
| Heavy commercial | EVERYDAY | Every 04 months | Every 04 months | |||
“GAIA” by Sanson Floorings LLP warrants its nylon carpet tiles with StableShield 100% vinyl backing for the period of “15 years” against the terms stated below and the valid warranty period starts from the date of invoice. This warranty is NOT transferable and may not be claimed by any other than original purchaser.
A) WEAR
Carpet Tiles will not wear more than 10% of their surface pile weight from abrasive wear. “Abrasive wear” means fiber loss from the carpet tiles through normal abrasion, not crushing or flattering of the carpet pile in any area, nor staining, soiling, fading, or change in carpet appearance, nor fiber loss due to abnormal usage of the carpet tiles.
B) LIFETIME STAIN WARRANTY
The surface pile of the carpet tiles will resist stains from any food and beverage substances from the date of the original installation with proper installation and care. But this warranty excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, string dyes, acids, oil-based substances and vomit.
C) STAIRS WARRANTY
On stairs this warranty applies for Modular carpet installed with a nosing when the carpet warranty applies for 7 years.
D) LOSS OF DIMENTIONAL STABILITY
GAIA guarantees that the dimensions of the backing of all SDN PA tiles will remain stable within the limit fixed by ISO 2551 (EN 986) and will not vary more than +/- 0.2%. This guarantees that there will not be any elongation of the backing under the static loading of conventional office furniture. The initial values of the dimensions will be kept.
E) STATIC
GAIA guarantees that all Carpets tiles (SDN PA) will give protection from static discharges in excess of 2500 volts under the DIN 54345/2 standard, at 30% R.H. and 20°C, within the 10 years following the date of purchase, if correctly installed and regularly maintained as per our published recommendations. This guarantee applies only to electronic offices and not to main frame computer (DIN 54345/1). It does not cover damages caused by equipment modifications.
“GAIA” by Sanson Floorings LLP warrants its nylon carpet tile planks with PVC backing reinforced with the fibre glass for the period of “10 years” against the terms stated below and the valid warranty period starts from the date of invoice. This warranty is NOT transferable and may not be claimed by any other than original purchaser.
A) 10 YEARS OF WEAR WARRANTY
GAIA guarantee that the surface pile of our carpet tile planks will not wear more than 10% by weight of face fiber, following original installation & regular maintenance of the carpet tile planks. (The percentage wear being determined by GAIA after inspection and testing of the carpet tile planks). This warranty does not include other changes in carpet appearance: e.g. matting (the loss of twist from the tips of pile and entanglement of the fiber) or pressure of furniture.
B) FLAMMABILITY
GAIA confirms the ignition/smoke on the below mentioned test parameters –
a) Flammability/Ignition characteristics (ASTM D2859 – 11)
b) Hot Metal Nut (BS 4790 – 1987)
c) Critical Radiant Flux (ASTM E 648 – 2010)
C) ELECTROSTATIC PROPENSITY
Static electricity is an accumulation of an electrostatic charge. GAIA guarantee for the life of the carpet tile planks that our carpet tile planks will not generate static electricity. Passes through the standard testing laboratory method of AATCC 134-2011
D) STAIN WARRANTY
GAIA confirms the nylon carpet tile planks with PVC backing are 3M Scotchgard treated which ensures stain resistance for limited period under recommended maintenance and installation.
E) WARRANTY LIMITATIONS
This warranty does not cover tears, burns, cuts, pulls or other damage, deterioration, problems or loss caused by abuse, neglect, misuse, flood/excessive moisture , excessive alkalinity or use on stairs not fitted with a commercial grade stair nosing.
This warranty shall be void if products are not handled, installed and maintained in strict compliance with GAIA recommended procedures and instructions, including without limitation initial floor preparation and installation.
“GAIA” by Sanson Floorings LLP warrants its polypropylene carpet tiles/Planks with PVC backing reinforced with the fibre glass for the period of “5 years” against the terms stated below and the valid warranty period starts from the date of invoice. This warranty is NOT transferable and may not be claimed by any other than original purchaser.
A) FIVE YEARS OF WEAR WARRANTY
GAIA guarantee that the surface pile of our carpet tiles/planks will not wear more than 20% by weight of face fiber, following original installation & regular maintenance of the carpet tiles/planks. (The percentage wear being determined by GAIA after inspection and testing of the carpet tiles/planks). This warranty does not include other changes in carpet appearance: e.g. matting (the loss of twist from the tips of pile and entanglement of the fiber), or crushing (the non-restorable loss of pile height due to heavy foot traffic, a castor wheel without pad/mat or pressure of furniture).
B) FLAMMABILITY
GAIA confirms the ignition/smoke on the below mentioned test parameters –
a) Flammability/Ignition characteristics (ASTM D2859 – 11)
b) Hot Metal Nut (BS 4790 – 1987)
C) Critical Radiant Flux (ASTM E 648 – 2010)
C) ELECTROSTATIC PROPENSITY
Static electricity is an accumulation of an electrostatic charge. GAIA guarantee for the life of the carpet tile/plank that our carpet tiles/planks will not generate static electricity. Passes through the standard testing laboratory method of AATCC 134-2011
D) STAIN WARRANTY
GAIA confirms the polypropylene carpet tiles/planks with PVC backing are 3M Scotchgard treated which ensures stain resistance for limited period under recommended maintenance and installation.
E) WARRANTY LIMITATIONS
This warranty does not cover tears, burns, cuts, pulls or other damage, deterioration, problems or loss caused by abuse, neglect, misuse, flood/excessive moisture , excessive alkalinity or use on stairs not fitted with a commercial grade stair nosing.
This warranty shall be void if products are not handled, installed and maintained in strict compliance with GAIA recommended procedures and instructions, including without limitation initial floor preparation and installation.
“GAIA” by Sanson Floorings LLP warrants its polypropylene carpet tiles/planks with E-Bac (Modified Bitumen) backing for the period of “2 years” against the terms stated below and the valid warranty period starts from the date of invoice. This warranty is NOT transferable and may not be claimed by any other than original purchaser.
A) TWO YEARS OF WEAR WARRANTY
GAIA guarantee that the surface pile of our carpet tiles/planks will not wear more than 20% by weight of face fiber, following original installation of the carpet tiles/planks. (The percentage wear being determined by GAIA after inspection and testing of the carpet tiles/planks). This warranty does not include other changes in carpet appearance: e.g. matting (the loss of twist from the tips of pile and entanglement of the fiber), or crushing (the non-restorable loss of pile height due to heavy foot traffic, a castor wheel with pad/mat or pressure of furniture).
B) DIMENTIONAL STABILITY
GAIA confirms that the dimension stability of carpet tiles/planks will remain stable within the limit fixed by ISO 2551 : 1981 (E) and will not vary more than +/- 0.2%.
C) SMOKE DENSITY
GAIA warrants that its standard carpet tiles/planks will generate less than the generally accepted maximum rating of 450 specific optical density for smoke when tested in accordance with test method ASTM E – 662 -06.
D) FLAMMABILITY
GAIA confirms the polypropylene carpet tiles/planks with E-bac (modified bitumen) passes the flammability test in the standard parameter of ASTM D 2859: 1996
E) ELECTROSTATIC PROPENSITY
GAIA warrants that its standard performance carpet tiles/planks will prevent static buildup in excess of 3.5 KV when tested using the laboratory method AATCC 134
F) WARRANTY LIMITATIONS
Any portion of the GAIA standard performance carpet tiles/planks not performing as stated will be repaired to confirmed warranty period. If repair is not commercially practical, GAIA may, at its option , replace the affected area during the warranty period. Shade/Lot variation is possible between old & new replaced carpet tiles/planks.
This warranty does not cover burns, cuts, matting, pills, staining, odor, fading or damage due to improper installation/maintenance. Chair pads/mats are recommended under castor chair. Carpet tile/plank installed on stairs are not covered under this warranty period.