Terms of Use

Last updated:

These terms apply to your use of sansonfloorings.com (the "site"), run by Sanson Floorings LLP, which trades as GAIA by Sanson Floorings ("GAIA", "we", "us"). By using the site you agree to them.

Product information

We describe our carpet tiles, broadloom carpets, acoustic PET panels and artificial grass as accurately as we can. Colours on screen, photographs and brochure images can differ from the physical product. Specifications may change as products are improved.

Nothing on the site is an offer to sell. Prices, availability, lead times and specifications for an order are confirmed only in a written quotation from us.

Enquiries and samples

When you send an enquiry or ask for a sample, we use your details only to reply to you, as described in our Privacy Policy. Sending an enquiry does not create a contract.

Brochures and content

The text, images, designs, brochures and logos on the site belong to GAIA or its licensors. You may view and download them to evaluate our products. You may not copy, sell or republish them without our written permission.

Third-party tools and links

The site links to services run by others, such as the TilesView room visualiser, LinkedIn and WhatsApp. Their own terms and privacy policies apply when you use them, and we are not responsible for their content.

Liability

We provide the site as it is. To the extent the law allows, we are not liable for any loss arising from your use of the site or your reliance on its content. Our liability for products you buy is set out in the quotation and terms of sale for that order.

Governing law

These terms are governed by the laws of India. The courts of New Delhi have jurisdiction over any dispute about them.

Changes and contact

We may update these terms. The date at the top shows when they last changed.

Questions about these terms: contact@sansonfloorings.com, or write to us at B-5B, Plot No. 70, 1st Floor, Rama Road Industrial Area, New Delhi 110015, India.